Boost Your Wellness

Privacy Policy

Last updated: 16/01/2026

1. Introduction

This Privacy Policy describes how Nuvive collects, uses and discloses your personal information when you visit or make a purchase from www.nuvive.co.uk or otherwise interact with us.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Personal Information We Collect

When you visit our website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

 

Information You Provide To Us

May include:

  • Name.
  • Billing and shipping address.
  • Email address.
  • Phone number.
  • Payment details (processed securely by third-party payment providers).
  • Account information if you create an account.
  • Any information you provide when contacting customer support.

 

Automatically Collected Information:

When you browse our website, we may automatically collect:

  • IP address.
  • Browser type and version.
  • Device information.
  • Time zone.
  • Pages viewed and interactions with the website.
  • Cookies and similar tracking technologies.

 

3. How We Collect Personal Information

We collect personal information when you:

  • Place an order through the website.
  • Create an account.
  • Subscribe to our mailing list.
  • Contact us via email or forms.
  • Browse the website (through cookies and analytics tools).
  • Our website is hosted on Shopify, which collects and processes data on our behalf to enable us to sell our products.

4. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil orders (including payment, shipping, and returns).
  • Communicate with you about your purchases.
  • Provide customer support.
  • Send marketing communications (where you have given consent).
  • Improve and optimise our website and customer experience.
  • Detect and prevent fraud.
  • Comply with legal and regulatory obligations.

5. Legal Basis For Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity -  to fulfil your order.
  • Consent - for marketing communications.
  • Legitimate interests - to improve our services and prevent fraud.
  • Legal obligation - to comply with UK law.

6. Sharing Your Personal Information

We share your personal information with trusted third parties where necessary, including:

  • Shopify (our e-commerce platform).
  • Payment processors (e.g. Stripe, PayPal).
  • Shipping and fulfilment partners.
  • Email marketing platforms.
  • Analytics providers (e.g. Google Analytics).

These third parties only receive the information necessary to perform their services and are contractually required to protect your data.

7. Cookies And Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality.
  • Analyse website traffic and performance.
  • Support marketing and advertising efforts.

You can manage or disable cookies through your browser settings. For more information, please refer to our cookie policy (if applicable).

8. Marketing Communications

If you opt in to receive marketing communications from Nuvive, we may send you emails about:

  • Product launches.
  • Offers and promotions.
  • Wellness and longevity insights.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy.
  • Comply with legal, accounting, or regulatory requirements.

10. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights (UK & EEA Residents)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing.
  • Withdraw consent for marketing at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us using the details below.

12. International Data Transfers

Some of our service providers may be located outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes To Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

15. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

 

Email: samuel@nuvive.co.uk
Business name: Nuvive Supplements Ltd
Country: United Kingdom